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Netwerk beheerder
IJsselstein
1-2-2010
Opdrachten

1980 - 1984 :Lts Elektrotechniek B-nivo Diplom Yes
1984 - 1985 :Mts Elektrotechniek Diplom No
1985 - 1987 : KMBO VEV MSI Diplom Yes
KMBO VEV EML Diplom Yes

1994 Fiber Optic kabel lasser
1996 Introduction to Cisco Router Configuration
1997 TCP / IP Networks in a Windows NT-environs
1998 - 2002 OTM + Billing Nortel
2002 - 2004 Symposium 4.2 Basic & Advanced Scripting ,
Reporting Nortel
2005 Operationele Veiligheid 2 ( ESD )
2005 Migration course SCCS4.2 to CC6
2006 B-VCA (in training)

2006 - presentday (project) D-Reizen Hoofddorp

2006 - 2006 SamasGroep NV Baarn / Houten

2001 - 2006 Tiscali BNL , Tiscali BV Utrecht

2000 - 2000 WorlOnline Internationaal Rotterdam

1997 - 2000 Ahrend IT Services Nieuwegein

1995 - 1997 Datelcom InstallatieGroep DeMeern / Stolwijk

1991 - 1995 ADT Security Systems Rotterdam / Capelle a/d IJssel

1988 - 1991 Datelcom InstallatieGroep DeMeern / Stolwijk

1985 - 1988 Electric Engineering Schoonhoven



Knowledge of:

Win 9x , Win2K , WinXP
Ms Office incl. Visio
Crystal Reports , Perfect view
InfraEnterprice incl cmdb
Photoshop 5.0 / 8.0 CS
Paint shop 6.0

Interest in photography of:

* Railroad technology , trains , US airforce military aircrafts .
* Volunteer relay race speedwalk / cycle group “ de henzenrunners”
under supervision foundation the Roparun
* Music – broadcast / concert audio/ video technology (events)

06-11-2006 (Project) D-Reizen Hoofddorp

01-02-2006 - 31-09-2006 SamasGroep NV Baarn/Houten

* Operational System Administrator ( telecommunication)

5 Avaya Index 200 pabx (Zoetermeer, Son,Amsterdam ,Capelle a/d Yssel, Brussel, )
1 Avaya Definity pabx incl dect-manager ( Tilburg )

1 Cisco Call manager 4.1. +/- 280 mobile users and 18 fixed phonesets (Houten)
1 Telepo soft switch(pabx) solution
088 company numberplan

* Administrator
280 Mobile users incl devices
Prepare / investigation Email , address book solution on your smartphone (pushmail) .
Faxination co-administrator.

19 /02/2001 - 31/01/2006 Tiscali Nederland Utrecht

- Parttime Telecom engineer ( 45%)
Operational supervision of 1 Pabx Incl Symposium 4.2. / 6.0 CallCenter Server.
Symposium = Call Center application
- Parttime ( FOS ) Field Operation Service Engineer ( 55 % )
Acceptance contractors works in co-locations ( pop's and datacenter 's)
fault condition , hardware error's investigation ( pop's and datacenter 's)

Sub tasks Telecom engineer .
- Pabx administrator / engineer Meridian 81 C
Incl: Call Pilot server, MICB, Meridian Mail , 360 public incoming channels,
30 fixed mobile channels & 530 ports (phone set's deskphone's & voip sets)
- For all locations move, add and changes telecom features in combination MAT 6.6 / OTM 1.2 Tool.
- Daily reporting Call Center (agent's performance) to management
- Scheduler/ administrator Conference Calls with the MICB
- Monthly reporting phone call cost's
- Administrator for 0800/0900 numbers
- Administrator for office numbers

Earlier setup phone system Tiscali Benelux

Operational supervision of 3 pabx's
- In Brussels Nortel 11C with 120 ports / 60 Line's, Symposium Call Center server environment
& 10 Symposium client pc's
- In Vianen ( till Dec.2001) Present day Utrecht Nortel 81 C with 200 ports / 300 line's Symposium CallCenter server environment and 20 Symposium client pc's .
- Utrecht Nortel 11C with 225 ports / 120 line's with MICB, Meridan Mail
- Rotterdam Nortel 11C ( mini ) ITG Trunk Max 16 ports

Project - responsible (1)
* Implementation of a Nortel 11 C ( Utrecht ) in stead of a Tadicom Switch ( August 2001).
- Designer numberplan
- Administrator system data
* Prepare and coordinator (technical) the move of our Call center (Vainer, 81 C) 100 desk's
To Utrecht ( HQ ) ( december 2001 / Jan 2002)
- Designer number plan.
- Offer infrastructure public network.
- Re-design re-cabling.
- Re-design Symposium scripts
- Schedule administrator Move ( Suppliers, Contractors , Movers )
- Responsible for external suppliers ( Movers - contractors )
- Administrator system data ( Pabx )
- Final tester ( in cooperation Call Center Manager )
* The Move is done!!! In the night of Friday 30-11 & 01-12 is the 81C moved from Vianen to Utrecht the results …availabity of the agents Monday is 96 %.

Project - responsible (3)
- Update / upgrade 81 C Utrecht rls 25.40 +
- New number plan
- Prepare upgrade Symposium 1.5 -> 4.2 ( Upgrade is done since 18 September 2002)
- Design number plan for phone Vpn system

Project - responsible (4)
- Update / upgrade 11 C Brussel rls 25.40 +
- Prepare upgrade Symposium 1.5 -> 4.2 ( Upgrade is done since 3 November 2002 )
- Design number plan for phone Vpn system
Project - responsible (5)
Addition of extra pabx system in Rotterdam in case the move
of the Tiscali Benelux Board
Solution is a Nortel 11C mini with a ITG card (VOIP) and connected with the Tiscali
Netherlands ( 81C) switch in Utrecht .
Voip ( Vpn ) connection between 81C Utrecht and 11C Brussel ( v.v )
- design number plan ( short dial plan ) from Utrecht to Brussels
- design number plan ( short dial plan ) from Brussels to Utrecht

Project - responsible ( 6 ) December 2003 / August 2004
- Prepare integration of the 11C Utrecht and 81C in one 81C system incl expansion with 80 prts ( system Den Haag ) in total expansion 81C with 200 prts extra in total 400 ports
Incl : integration VOIP phone sets , changing number plan , Implement Call Pilot ( basic)
- Upgrade 81C to rls 3.0
- Simultaneous event is the move of the HQ to an other location in Utrecht .
member of the moving team
- In the weekend of 24 April starts on Friday April 23th 17:00 pm we start the move of the
pabx 81C he was up and running on Saturday 10:30 pm in the new building a view
Hours later we provide the call center with 190 phone sets later the rest( 210 phone sets)of
the office.
- Upgrade OTM 1.2 -> OTM 2.1 + Billing
- Prepare integration of the The Hague 80 phone set's incl special Symposium features
- Design number plan

Project - responsible ( 7 ) July 2004
- Installing Signallingserver for providing VOIP
- testing soft phone I2050 set's and integration of I2004 phone set
Project - responsible ( 8 ) November 2004
- Move of the The Hague colleagues to Utrecht finally number plan
- special features for NOC and CO ( call center solutions )

Project - responsible ( 9 ) February 2005
- Integration (Grip - KPN ) mobile facility design number plan create route's PABX-KPN
Via a fixed line
Project - responsible ( 10 ) March 2005
- Dismantel IP connection Tiscali Belgium ( for sale) <-> Tiscali Netherlands remove
number plan's , hardware etc etc.
Project - responsible ( 11 ) June - Okt 2005
- Start prepare upgrade Symposium 4.2. to Symposium 6.0 ( call center application )
Incl administration course

02/02/2000 - 31/12/2000 WorldOnline International BV
Rotterdam

Switch Engineer / Administrator
- Coördination progress network and power facility
with suppliers , contractors , Data & Voice network ,
Nortel Option11c switch (pabx) new building ( HQ WOLI Rotterdam )
- Co-designer numberplan phone system
- Nortel " Switch administrator" with Mat 6.5 , Meridian Mail , Meridian
Integrated Conference Bridge , Phonecontrol ( cost overview ).
- Designer phone guide WOLI - intranet .
- Security officer electronic security systeem .
- No-break system - ,NOC Fire system -, Lan-Noc Administrator
- Webtech engineer international Studios
technical assist Web cast ( Audio -Video Streaming ) for external customers (. Villa BVD - Rtl4 ,
Paas and Pinkster race's - Circuitpark Zandvoort ) and for own use announcements
from the board of directors WOLI .

01/04/1997 - 31/01/2000 Ahrend IT Services Nieuwegein

Network Engineer / Administrator

- General messaging system for Ups Systems ( on Ahrend locations in Europe) in combination
with HP Overview and send by mail (exchange) & Gsm .
- Configuration , installation ( Hub , Switches , Routers , )
- Member emergency team ( standby 24 h , network failure's )
- General Oracle for network (Tel & Data ) solutions .
- Co - Pabx ( Phillips Sopho ) Administrator ( 14 pabx 's )
- Assistant for the general system ( NT) administrators ( In Nieuwegein ) on the Ahrend locations

- Coordination re-design network ( and computer floor ) in the follow Ahrend locations
Amsterdam 2x , Neuss (D) , Zwanenburg ,St Oedenrode, Zele ( B) , Essen (D), Frankfurt (D)
Munchen ( D) , Kircheim (D) , Stuttgart (D) .

- Coordination and design new network ( incl .Pabx combination ) in the follow Ahrend locations
Berlin ( D) , Hamburg (D) , Kerpen (D), Breda , Zaventem (B) , Nurnberg (D) , Essen (D) ,
Dusseldorf ( D) .

01/01/1995 - 31/03/1997 Datelcom Installatie Groep
De Meern

Installation Engineer

- Detach by British Telecom (worldwide) in Amsterdam
Administrator Meridian 71/81 + Meridian Mail ( with MAT )
IT facility office ( Lan + Tel connections )
Administrator Ericsson MD 110 by British Petroleum ( with Voxmaster )
Administrator Ericsson MD 110 by Telfort ( Ericsson Tool )

- British Telecom ( Belgium ) in Zaventem
adapt to and expand data network .

- Detach by Ahrend ICT Services in Nieuwegein .
co-operator network-administrator + helpdesk

- AWVN in Haarlem & Rotterdam & Apeldoorn
Install new network + adapt phone system

1/01/1991 - 31/12/94 ADT Security Systems BV Rotterdam

Installation Technician

- Installation and services from Fire - Burglary - Acces control , Cctv systems
for home residents and company's

Projects :
- Heineken Nederland various location's in Holland .
- C & A Nederland various location's in Holland .
- Quaker chemicals in Uithoorn
- Electrolux in Alphen a/d Rijn
- Tv Studio Joop v/d Ende in Aalsmeer
- RTL 4 / 5 in Hilversum

01/01/1988 - 31/12/1990 Datelcom Installatie Groep
De Meern

Junior installation Engineer

- Detach to ADT Security systems bv

01/05/1985 - 31/12/1987 Electric Engineering BV
Schoonhoven

Junior installation Engineer ( Trainee )
- Installation of Data & Telecom Networks for company 's , Kpn , etc etc
-Total electrotechnical installation Office & Warehouse Proost & Brandt in Diemen
- Total electrotechnical installation of the public shopping centre Spijkenisse
- Light & Sound system of Discothèque The Escape in Amsterdam
- Nurse call (emergency) system in a Service flat " Ronzehoff " in Gouda



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